Privacy Policy
Privacy Policy
Last updated: October 6, 2025
At Naître en lumière, we take the protection of your personal information seriously. This policy explains how we collect, use, share, and store your data in accordance with Quebec’s Law 25 (Modernization of legislative provisions regarding the protection of personal information).
1. Collection of Personal Information
We collect information necessary to communicate with you and provide our support services. This may include:
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Your name
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Your email address
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Your phone number (if provided)
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Any information you voluntarily submit via the contact form or when booking an appointment through Calendly
We also use Google Analytics to analyze how visitors use our website. The data collected, which is anonymized, includes the pages viewed, the duration of visits, the type of device, and the browser used. IP addresses are anonymized. You can accept or refuse cookie tracking using the consent banner and change your preferences at any time.
2. Use of Personal Information
The information we collect is used solely for the following purposes:
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Responding to your messages and inquiries
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Managing appointments and service delivery
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Providing personalized follow-up
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Fulfilling our administrative and legal obligations
The information collected via Google Analytics is used to improve the user experience and measure the performance of our website. It is not used for advertising purposes and is not shared with other Google services.
3. Data Hosting and Security
Our website is hosted by Rebel (Canada). Information submitted through our forms is not stored on the hosting server but is sent directly via email to our professional address.
These emails are stored in a Gmail account, a service provided by Google, whose servers may be located outside of Quebec. For more information, please refer to Google’s privacy policy.
We implement reasonable security measures to protect your personal information against loss, theft, unauthorized access, disclosure, or alteration.
4. Sharing of Personal Information
We do not sell or rent your personal information. Certain data may be shared with trusted third parties in the following cases:
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Calendly, for appointment scheduling (see their privacy policy)
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External links: Our site may contain links to other platforms (YouTube, Vimeo, Spotify, Apple Podcasts, etc.). These platforms have their own privacy policies, and we are not responsible for their data practices.
- Analytics providers: We use Google Analytics to collect anonymized data about site usage. Google processes this data on our behalf in accordance with their data processing agreement. No personally identifiable information is shared with other Google services or third parties for advertising purposes.
5. Cookies
We currently do not use cookies for analytics, tracking, or marketing purposes. If this changes, this policy will be updated, and your consent will be requested in accordance with Law 25.
6. Retention of Personal Information
Information submitted via email or the contact form is retained only as long as necessary to provide services and manage our relationship with you. Some emails may be kept longer for administrative, tax, or legal reasons as required by law.
Once these purposes are fulfilled, personal information is securely deleted or anonymized.
7. Your Rights
Under Law 25, you have the right to:
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Access the personal information we hold about you
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Request correction, updates, or deletion of your information
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Withdraw your consent for its use, where applicable
To exercise these rights, please contact our Privacy Officer.
8. Privacy Officer
Name: Marimyel Isismaël Fillion-Boulet
Email: naitreenlumiere@gmail.com
The Privacy Officer ensures that this policy is followed and that your rights are respected in accordance with Law 25.
9. Changes to the Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page with a revised date.
10. Contact
For any questions regarding this policy or your personal information, please contact us at:
naitreenlumiere@gmail.com
Updated on November 2, 2025